Warranty Registration

2-Year Warranty for All Strider Models

Strider Bikes Two-Year Warranty Against Manufacturing Defects

We want you to be happy with your Strider products and are motivated to resolve any issues in a very timely manner.

Our warranty is limited to riders weighing less than 27 kg (60 lbs.) for all 12 Sport/Pro/ST-R models, and 36 kg (80 lbs.) for all 14x Sport models.

2-year warranty for 12 Sport/Pro/ST-R (rider ≤ 27 kg)
2-year warranty for 14X Sport (rider ≤ 36 kg)
Assembly guide: striderbikes.com/assembly/

No account needed to register. Or sign in to fill the form automatically.

1 · Your bike

Model *

Colour *

Serial Number *

Production date (optional)

Format YYYY-MM-DD, exactly as printed on the sticker, e.g. 2018-08-30

2 · Purchase details

Purchase Date *

Format DD/MM/YYYY, e.g. 31/12/2026. The 2-year warranty runs from this date.

How did you buy it? *

Pick where you actually paid. If you bought through an app, choose the app — you can name the shop in the next question.

3 · Proof

Both files are required — they are the evidence behind any warranty claim (max 5 MB each; photos are shrunk automatically).

Photo of the serial number *

Photograph the frame sticker so the number is clearly readable (jpg / png / heic)

Proof of purchase *

Receipt, transfer slip, or online order confirmation (jpg / png / heic / pdf)

4 · Your details

First name *

Last name *

Email *

Phone *

Address

Address line 2 (optional)

Postcode

Province

District

Sub-district

Two years against manufacturing defects, for the original purchaser only. It does not cover normal wear and tear, accidents, modifications, improper assembly, or products bought from sellers who are not authorised dealers.

I have read and accept the warranty terms above. *I consent to my personal data being stored and used to administer this warranty, per the privacy policy

I confirm the information and evidence given here are true. If they turn out to be false, the company may cancel this warranty without prior notice.

Complete every field marked *, attach both files, and accept the warranty terms to submit.